Your Account = Your Control Center
Inside your account you can:
View important ordering info
Add special requests or notes
Ask about custom orders
Reach out if you don’t see a product listed on the website
Just log in and start a conversation!
You’ll find the message section on the left side of your account.
Need Help Right Away?
We’re always happy to help.
📧 Email: sales@royalscoop.com
📞 Office: 239-949-4137
Pick-Up Hours
Pick-up is available:
🕗 Monday – Friday
🕒 8:00 AM – 3:00 PM
Ordering FAQs
Your Questions—Answered One Scoop at a Time
New here? Getting started is easy
Go to the My Account page
Select Register New Account
Choose B2B Customer Account from the drop-down menu
Fill out the required information
Upload your resale certificate
Submit your request and wait for approval
⏱ Approval Time:
Within 24 hours on weekdays
Up to 48 hours on weekends
Once approved, you’ll be able to place orders, send messages, and request custom items—all from your account dashboard.
Where do I send special requests or custom orders?
Log into your account and start a conversation.
You’ll find the message section on the left side of your account dashboard.
What if I don’t see a product on the website?
No problem!
Send us a message through your account or reach out by email or phone—we’re happy to help.
How can I contact the sales team?
We’re always here for you:
📧 sales@royalscoop.com
📞 239-949-4137
When is pick-up available?
Pick-up is available:
🕗 Monday – Friday
🕒 8:00 AM – 3:00 PM
Want to Order Faster? Here’s How
Ordering is simple—and even easier once you set it up.
📝 Create Your Own Order Lists
Inside your account, you can build custom lists to speed things up.
Here’s how:
Log into your account
On the left-side menu, select Create a List
Add the flavors you carry in-store or order most often
Save your list for quick reordering
💡 Pro Tip:
Create different lists for different days of the week—Monday deliveries, weekend flavors, specials, and more.📦 Bulk Ordering Option
Ordering a lot? We’ve got you covered.
Use Bulk Ordering to add multiple items at once
Perfect for large orders or restocking fast
Less clicking. More scooping 😄